FAQ

Got a question? We are here to answer! This section contains a wealth of information, related to ShopiSpy and how to use it.

If you have additional questions or require more information about our software, do not hesitate to contact us.


What's ShopiSpy?

ShopiSpy is an e-commerce software company. We build drop-shipping tools to help our clients increase the efficiency and profitability of their e-commerce.


How much does ShopiSpy cost?

Access to ShopiSpy is free for all users, forever. We provide unlimited free access to the core features of ShopiSpy and will continue to do so.


How do you find winning products?

We created our own proprietary genetic algorithms that assess products listen across thousands of Shopify shops to bring the best performers. Then, our team of trained professionals monitor, track and research products until they find the very best that fits under winning or promising products.


Do I Need a Shopify Account to Use ShopiSpy?

No, you can use ShopiSpy without the need for a Shopify account. All our information are available and usable how you wish.


Is ShopiSpy available in other languages?

We only have the English version of ShopiSpy currently. Support for other languages ​​will be considered based on the magnitude of the target language users, so stay tuned.


How do you find product suppliers?

For every product in our database, we also include up to 5 suppliers from Aliexpress. We find the best suppliers for each product based on rating, products sold, product reviews & price.


What is the refund policy at ShopiSpy?

As a general rule, once you have access to our services and information, we don't provide refunds. However we will do our best to help solve any issues you may have. If you are having any problems, please contact support and our team will do their best to find a solution.


Can I cancel my subscription?

Yes, you can cancel your subscription whenever you'd like and continue to use ShopiSpy for the remainder of your billing cycle. We will not charge after the expiry date.


Have anymore questions?

Feel free to contact us! We will make sure to get back to you shortly.

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